Terms & Conditions

Shipping

All controllers are made to order and typically take 2-3 business days (3-6 business days during holiday season) to be assembled before they are shipped. We ship all orders via USPS or FEDEX; international orders ship via USPS Int'l. Please note: During the holiday season, assembly time may increase.

Rush Shipping

If you select optional rush processing service we guarantee that your controller ships within 1-2 business days.

Shipping

All controllers are made to order and typically take 2-3 business days (3-6 business days during holiday season) to be assembled before they are shipped. We ship all orders via USPS or FEDEX; international orders ship via USPS Int'l. Please note: During the holiday season, assembly time may increase.

Return Policy

We offer a 30 day Return Policy if you are not FULLY SATISFIED with our product. Returns will be granted at the sole discretion of Rhino Controllers. Controllers exhibiting any use, abuse, scratches, damage, or wear WILL NOT be accepted for return. Warranty stickers must show no sign of tampering or removal. All returns are subject to a 20% RESTOCKING FEE on all refundable merchandise. Customers are responsible for return shipping costs. SHIPPING AND TRANSACTION FEES ARE NON-REFUNDABLE CUSTOM CONTROLLERS USING PERSONAL LOGOS, PICTURES, AND/OR TEXT ARE NON-REFUNDABLE

Patches and Updates

Rapid Fire is not patchable due to the way it functions. Certain add-on mods (such as fast reload or jitter, for example) which work off glitches in game may be patched. In the unlikely event that this occurs, we offer services at a minimal cost to update your controller once we have defeated the code.

Legal Notice

Rhino Controllers offers products for sale to be used at the discretion of the customer.